Account Deletion Request

Here is how to delete your game account and data for KAESHI: Shizuka Idle (developed by BelongwithLabs).

Delete Directly In-Game

1. Open the game and go to Settings > Account.
2. Tap 'Delete Account' (also located at the bottom left of the 'Account Link' window).
3. Read the notice and confirm twice to immediately erase your account and data on the server as well as local save data on your device, except for the data listed under 'Data Retained' below.

Deleted accounts cannot be restored. If the server cannot be reached, nothing will be erased and you will be prompted to try again.

If You Uninstalled or Cannot Open the Game

Send an 'Account Deletion Request' email to [email protected].
Include your Account ID (shown under Settings > Account) or the email address of your linked Google or Apple account. After verifying your ownership, we will delete your data within 7 days and notify you of the result.

Data Deleted

• Game account and link details (Google and Apple account identifiers and email addresses)
• Saved game progress, currencies, items, and nickname
• Rankings, Arena, League, and Clan records, as well as battle records visible to other players
• Customer support inquiries and attached screenshots
• Country code stored with your game account, and survey answers
• Daily access records (Account ID, a hashed device identifier, days and times of access, install date and install source, platform, country code). Only aggregate daily statistics that cannot be linked to an account (such as player counts and retention rates) remain.
• Local save data and usage records on your device

Data Retained and Retention Period

• Purchase records (order ID, item, amount, timestamp): Retained for 5 years in accordance with applicable e-commerce and consumer protection laws before deletion. Stored separately without being linked to your game account.
• Usage analytics (Google Analytics): Collected solely under a randomized app instance ID unlinked to your account, and deleted once the retention period (up to 14 months) expires.
• Reports, moderation records, and anti-cheat records (suspicion flags, daily growth records, investigation results): Kept only as long as needed to handle reports and prevent cheating and repeated violations.

If you wish to delete specific data without deleting your entire account, please contact [email protected].
For your other rights (access, correction, restriction, and more) and region-specific information, please see our Privacy Policy.